Complaint letter

Bekasi, September 6th, 2016

Number: 11/AB-CD/EFGH/II/2016

TOKO CEMERLANG

Anggrek street, Number 11, Bekasi

Subject: Complaint about some damages of the goods

To

PT. KOMPUTER BAGUS

Ahmad Yani street, Number 01, Tangerang

Dear Sir,

Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some computers.

The damages are:

1. Three units of CPU do not working
2. Four units damaged keyboards

For the evidence, we will send you back the damage products to be re-check by your company.

We hope in the future, we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.

Thank you for your concern. We will wait for you reply.

Regards,

TOKO CEMERLANG